Privacy Policy

Effective Date: 11th August, 2025

Welcome to Semaglutide Medics (“we,” “our,” or “us”). Protecting your privacy and the confidentiality of your health information is a core part of how we deliver care. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information — including protected health information (“PHI”) — when you use our website, services, telehealth platform, and communications.

Table of contents

• Who we are
• Information we collect
• How we use your information
• HIPAA & PHI
• Data security
• Sharing & third parties
• Cookies & tracking
• Your rights
• Data retention
• Children
• California residents (CCPA)
• Changes to this policy
• Contact us

Who we are

Semaglutide Medics is a U.S.-based telehealth provider offering medically supervised weight management services, including prescription GLP-1 therapies such as semaglutide. Our principal place of business is:

Semaglutide Medics
7369 Melrose Ave
Los Angeles, CA 90046
United States

Information we collect

We collect information that you provide directly, information collected automatically, and information from third parties when needed to deliver care:

• Personal details: name, date of birth, contact details (email, phone, address), and billing information (when you make payments).
• Health & clinical information (PHI): medical history, current conditions and medications, telehealth consultation notes, prescription details and clinical assessments.
• Device & usage data: IP address, browser, pages visited, cookies and analytics data collected when you use our site or platform.
• Communications: messages, emails, and calls between you and our staff or providers.

How we use your information

We use collected information for purposes including but not limited to:

• Providing telehealth consultations, medical assessments, prescriptions, and related care.
• Processing payments, shipping medications, and managing subscriptions.
• Communicating appointment reminders, follow-ups, treatment instructions, and customer support.
• Improving our services, conducting quality assurance, and complying with legal and regulatory obligations.

HIPAA & PHI

We are committed to maintaining the privacy and security of PHI in accordance with the Health Insurance Portability and Accountability Act (HIPAA). PHI collected for treatment, payment, and healthcare operations is handled under our Notice of Privacy Practices and within secure, HIPAA-compliant systems. PHI will only be disclosed as permitted by law or with your explicit authorization, except when required for treatment, payment, public health, or other legally permitted uses.

Data security

We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted transmission (SSL/TLS), access controls, secure hosting, and role-based permissions. While we work to protect your data, no transmission over the internet is completely secure — please contact us if you suspect unauthorized access.

Sharing & third parties

We share information only as necessary to provide care and operate our services, for example:

• Healthcare providers and pharmacies: to provide and fulfill prescriptions and clinical care.
• Service providers: payment processors, shipping partners, analytics providers, and platform vendors who operate under contract and are required to protect your data.
• Legal obligations: when required by law, court order, or public health authorities.

We do not sell or rent your personal information.

Cookies & tracking

We use cookies and similar technologies to operate our site, analyze usage, and personalize content. You can manage cookie preferences via your browser settings. Our cookie categories may include essential cookies, analytics, and marketing tags provided by third-party vendors.

Your rights

Subject to applicable law, you may have rights to:

• Access and receive a copy of your medical records and other personal information we hold.
• Request corrections to inaccurate information.
• Request restrictions on certain uses and disclosures of your PHI.
• Request deletion of certain personal information (subject to legal and medical record retention obligations).
• Opt-out of marketing communications.

To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

Data retention

We retain personal and health information for as long as necessary to provide care, comply with legal obligations, resolve disputes, and enforce our agreements. Medical records and PHI are retained according to applicable healthcare record retention laws.

Children

Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe we have collected information about a child, contact us and we will take steps to delete it as required by law.

California privacy rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know categories of personal information we collect, the purposes for which it is used, and the right to request deletion or disclosure of certain data. To submit a request under CCPA, please contact us at the address below. We will verify requests to protect privacy and security.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy with an updated effective date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact us

If you have questions, concerns, or would like to exercise your rights under this policy, please contact our Privacy & Support team: